Tackling the Sector-Specific Foes in Hong Kong’s Food & Beverage Business
With its lifeful food & beverage sector, Hong Kong stands out both as a vibrant metropolis and as an economically significant place to do business. Yet, like no other global hospitality destination, the food & beverage sector in the city encounters numerous and unique problems that require creative solutions to be sorted out. Actually, many of the issues in this industry are not seen in other sectors, although a few of them are similar. With the need for sharp and fast managerial skills and decisions, these firms are practically left with no other option than to tackle these obstacles if they want to survive the stiff competition in a dynamic consumer market.
Unique and Shared Problems in the Food & Beverage Sector
It is clear to see that, in fact, the food & beverage sector in Hong Kong faces problems that are both peculiar to it and that are common with other industries. Firstly, one fact that is imperative to observe is that the industry is seriously affected by the stringent food safety policies that require adherence to strict rules, a burden that some other industries do not have to bear. Secondly, the persist of high employee turnover and inadequacy of the qualified labor force makes the labor force stability a major obstacle. Thirdly, the sudden changes in the demand and fluctuation in the personnel requirements make the issue of workforce scheduling even more difficult than it is in other sectors.
Along with technological change, the shift to remote work creates both opportunities and obstacles across industries. The food & beverage sector like others, experiences the pressures of inflation such as price fluctuations and supply chain disruptions. Such cross-sector difficulties along with the specific ones bring out the necessity for a good HCM system which increases the operational efficiency of the firm.

Advancing Efficiency with an HCM System
Using an HCM system can be a great move for the firms in the food & beverage area especially for the ones based in Hong Kong. It is quite obvious why an HCM can help to speed up and improve many HR functions, it is just such a system reduces the complexity of the whole staffing process. The rule-based workflow engine of the Multiable aiM18 system, works quite autonomously and automates daily practices which reduces manual errors and thus, helps firms save valuable time.
Plus, the fact that the system is fully customizable and AI-ready means that when it is properly implemented the firms can reduce the problem of employee turnover by providing personalized development programs to workers thus Involving them more into firm plans and enhancing loyalty. Also, by running a smart roster planning with the dominant scheduling feature, managers can make the life of scheduling much easier such as following labor regulations to avoid the compliance issue and therefore, reducing the administrative burden.
As the digital change is constant in every sector, the employing of HCM systems with solid analytics and reporting functions will also bring the firms up to speed with the provision of control over their real-time labor data for well-informed decision-making.
Recommendations for Trouble-Free Implementation of an HCM System
In the food & beverage industry, a successful HCM implementation does not come under one mold suit. Identifying particular business demands and tailoring the HR system are the priority steps for firms. The start of the active participation by all stakeholders that is to be seen right from the start can be a major facilitator in the smoother transitions along with the increase in user adoption. Training programs specifically designed for separate user groups will not only make all employees able to use the new system effectively but the comfort level will also be there.
Main Features of the Multiable aiM18 HCM System
The Multiable aiM18 HCM system consists of a wealth of features that are suitable for facing specific challenges in the industry:
- Rule-based Workflow Engine: Automates repetitive tasks, improving efficiency.
- A.I. Ready and Fully Customizable: Adapts to unique business needs for optimal results.
- Intelligent Roster Planning and Local Compliance Checker: Streamlines scheduling while ensuring legal compliance.
- Powerful Payroll Engines: Executes complex payroll calculations quickly and accurately.
- Unlimited Appraisal Forms: Facilitates flexible and personalized performance appraisals.
Upholding the Legality with e-MPF Approval
In a place like Hong Kong, where strict compliance with local legislation such as the Mandatory Provident Fund (MPF) is unavoidable, the e-MPF approval of the aiM18 HCM system is a reliable guarantee that all MPF and Inland Revenue Department (IRD) compliance documents are dealt with according to the requirements of the law. These kinds of features not only secure the firm from risks, but they also represent true operational integrity.
What is Multiable HCM?
Multiable HCM is a cloud-native HCM (aka HRMS, HRIS or HR system). With over 6,000 customers, Multiable HCM gains positive feedbacks from customer across different sectors, from manufacturers, distributors, retailers, service providers to NGOs. The renowned no-code approach saves customer a big sum of customization costs and countless hours of implementation man-days.
What is LAIDFU (Let AI Do for You)?
LAIDFU is an AI tool for enterprise to build their own AI agents to perform various business AI tasks.
Proprietary EKP (Enterprise Knowledge Partitioning) technology eases CEO’s concern about trade secret leakage which often occurs in most AI agents / chatbots in the market.
EKP removes the hurdle of business AI adoption by most companies in using sensitive corporate data.
Powered by no-code approach, deployment of LAIDFU incurs far less developers (and development costs) in comparison with other AI tools.
LAIDFU empowers business, with or without an HCM system in place.
Contact us