In the swift-changing hospitality sector in Hong Kong, the importance of human resource management is pivotal for the achievement of operational success. The use of advanced HR systems provides unique advantages in meeting the specific hardships of the industry and in ensuring trouble-free management.
What Particular Problems Hospitality Sector in Hong Kong Faces?
Hospitality firms struggle with varying customer demand while still being able to maintain service quality. These sectors also in fact deal with unanticipated flow, rostering intricacies, and the call for fast, faultless service. They are also affected by staffing problems and high turnover which many other firms share as well.
Worker shortages burden the hospitality industry as well as other industries in Hong Kong. Before, there was a fight for keeping and training employees, and so it goes on. Because of the seasonal changes and economic fluctuations, HR professionals find it hard to make forecasts and plans, and such unique issues arise that traditional methods are powerless to solve them.
HCM Systems: Can They Address These Problems?
Along with HCM systems comes the desire to automate processes in hospitality firms. To tell the truth, automation of efficient scheduling ensures the right people are placed in the right positions. In addition, the issues about payroll and long service payment calculations are considerably erased, and this increases the quality of work through fewer errors.
Therefore, the HCM software comes with some powerful features in terms of managing performance appraisals, since it can provide different appraisal forms and a sensitive grade of appraisal scores for particular posts. Through the use of AI analytics, hospitality businesses could estimate their workforce requirements and take the pre-emptive measures thus they could operate efficiently and increase employees’ happiness considerably more.
Guide for the Successful HCM Implementation
For the successful implementation of an HCM system, it is vital that all departments involved should be taken on board from the very beginning. HRMS software should be customized according to the specific operational needs first and foremost, and then, the existing systems and processes should be compatible with the chosen one. In a nutshell, training should definitely be the priority as to make transition smooth.
Why go for Multiable’s aiM18 HCM System for Hospitality?
- Rule-based Workflow Engine: The operational processes automatize, improving the efficiency.
- A.I. Ready and Fully Customizable: Helps in organizing the HCM functionalities to fit the demands of the organization exactly.
- Intelligent Roster Planning: Configuration of the ledger, according to the leaders of demand, hence reduces the workload.
- Custom Payroll Formula: It is less time-consuming and error-prone in ensuring accurate long-term service payment with less customization and using the right formulas for payroll.
- Flexible Appraisal Score Mechanism: Performance appraisal can be individualized for different departments and functions.
How Does aiM18 Facilitate Compliance and Integration?
Multiable’s aiM18 HCM system, which is e-MPF approved, ensures effortless integration with Hong Kong’s mandatory provident fund stipulations. It is also compliant with IRD’s mandatory documents which ensures regulatory adherence hence hospitality firms can concentrate more on growing and excellent service.
What is Multiable HCM?
Multiable HCM is a cloud-native HCM (aka HRMS, HRIS or HR system). With over 6,000 customers, Multiable HCM gains positive feedbacks from customer across different sectors, from manufacturers, distributors, retailers, service providers to NGOs. The renowned no-code approach saves customer a big sum of customization costs and countless hours of implementation man-days.
What is LAIDFU (Let AI Do for You)?
LAIDFU is an AI tool for enterprise to build their own AI agents to perform various business AI tasks.
Proprietary EKP (Enterprise Knowledge Partitioning) technology eases CEO’s concern about trade secret leakage which often occurs in most AI agents / chatbots in the market.
EKP removes the hurdle of business AI adoption by most companies in using sensitive corporate data.
Powered by no-code approach, deployment of LAIDFU incurs far less developers (and development costs) in comparison with other AI tools.
LAIDFU empowers business, with or without an HCM system in place.
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