What is RPA (Robotic Process Automation)?

Successful business often has sets of regulations which ensure quality of products and services. Typically, middle management is the one who monitors the executions and compliances of these critical regulations.

Cracks usually incur when there is a change of middle management, either due to resignation without replacement or messy corporate restructure.

M18 RPA ensures the compliance monitor still running, no matter who is the new middle management, or sometimes the headcount is still unfilled.

Smart leader will steer a business to a better position whenever a problem is found and resolved through operation procedure improvements. Such improvements are usually well executed in their early days.

Unfortunately, when time goes by, without adequate monitor from top management, such improvements are often found to be gradually abandoned. One of top reason is task performers find that even they skip the improved procedures, there is not obvious harm and management has no energy to discover.

M18 RPA helps management to assure well-planned policies are executed in time, in full extent and under thorough monitoring.

C-level elites always think faster and responds more quickly. Ad hoc tasks, whenever any decision is made top management, will be assigned to various managers (task performers). Unfortunately, heavy workloads of C-level executives often make them unable to follow-up on such ad hoc task assignment closely. Managers, as a result, will prone to ‘wait-and-see’ and choose not to kick-off the task immediately. A wonderful strategy laid down by top management will then be buried as if does not exist at all.

M18 RPA pro-active traces the status of such ad hoc tasks assigned. Bureau-culture will have no soil to grow. Managers well understand the whole task performance process is under scrutiny, no matter how busy their bosses are.