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Announcement of E-Invoicing Initiative by Malaysia Government The Inland Revenue Board of Malaysia (IRBM) is set to make e-invoicing mandatory for all taxpayers by 2025, starting with businesses that have an annual turnover or revenue exceeding RM100 million by August 2024. The e-invoicing system will offer near real-time validation and can be integrated through an application programming interface (API) linked to enterprise resource planning systems or accessed directly via the MyInvois portal. Prime Minister Datuk Seri Anwar Ibrahim’s announcement of the Madani Budget 2024 in October underscored efforts to stimulate [...]

Artificial Intelligence is rapidly transforming customer relationship management (CRM) by automating tasks, providing predictive insights, and enhancing customer interactions. Traditional CRM systems, which primarily rely on manual data entry and historical data analysis, are being outpaced by AI-driven solutions that offer real-time data processing and personalized customer experiences. AI algorithms can analyze vast amounts of customer data to predict future behaviors, automate multitouch marketing campaigns, and deliver targeted recommendations, significantly outperforming traditional CRM methods. Companies adopting AI-powered CRM tools are experiencing improved operational efficiencies, better customer engagement, and higher conversion [...]

Trading is a business where businesses sell different forms of goods and service-based products to customers in small or large amounts. Today, companies mainly specialize in a specific type of product and sell them both to businesses (B2B) and individual customers (B2C). The companies can vary in size, and some are run by just one person. The customers can be big retailers or small shops. In this information age, access to valuable data is essential for success. Regardless of the type or size of your business, ERP software could prove [...]