AI x RPA

FOCUS ON VALUE CREATION

LEAVE REPITITIVE WORK TO RPA

AI x RPA

FOCUS ON VALUE CREATION

LEAVE REPITITIVE WORK TO RPA

RPA (Robotic Process Automation) empowers enterprises to enhance operation reliability, corporate governance and business sustainability.

What is RPA (Robotic Process Automation)?

In today's fast-paced business environment, organizations are constantly looking for ways to optimize their operations and improve efficiency. One technology that has gained significant attention in recent years is Robotic Process Automation (RPA). RPA is a technology that allows computers to mimic human actions ... when working with digital systems.

RPA is a software technology that allows companies to easily automate many digital tasks. RPA allows software users to create software robots, which can learn, imitate, and execute rule-based business processes. Unlike humans, software robots can perform these tasks faster and more consistently, without the need for breaks or rest.

Is RPA the same as intelligent automation?

Intelligent automation and RPA can relieve employees from the monotony of repetitive tasks, enabling them to concentrate on more innovative and creative assignments. However, these two concepts are not interchangeable traditionally. ... RPA is primarily designed to automate repetitive and rule-based activities, while intelligent automation employs artificial intelligence (AI) technologies such as machine learning, natural language processing, structured data interaction, and intelligent document processing.

M18 RPA disrupts the traditional concept and embraces both RPA and AI. M18 RPA harnesses the power of AI to enhance traditional RPA and create a more robust, intelligent approach to business processes. The system uses AI to enhance traditional RPA, making it more intelligent and thus achieving a combination of the two technologies: RPA and intelligent automation. It opens up new opportunities for business process automation by combining the benefits of both approaches and providing an innovative solution for the digital transformation of businesses.

M18 RPA

Features

RPA Analytics

Powered by the renowned end-user driven business intelligence (EBI), not just task performance but key parameters related to tasks performed are also at your fingertips to create numerous dashboards and analytic reports.

Organization Integration

Enterprise-class organization module allows user to build meaningful and productive role data, which play a critical part in citizen development, tremendously simplify workflow configuration and remove redundant attended / unattended robots.

Event-Triggered Robot

M18 RPA supports robot such that task will be triggered by a human action (for example, input of a customer request) or insertion of a digital record (for example, a new order received in your Shopify website).

Unattended Robot

Unattended robot is also supported by M18 RPA.

Just enjoy the low-code platform to configure your rules.

Unattended robot will do the job once pre-defined instance incurs. No more 7×24 monitoring staff is needed.

Citizen Development

Low-code platform enables non-technical users to cater simple but ever-changing requirements for themselves, without costly business analysis and lengthy development cycle.

Flexible Licensing

M18 RPA offers on-premise license and SaaS. You can choose the deployment mode which suits your enterprise best.

Freedom of AI Adoption

No worry for hidden obstacles to adopt your favourable AI or ML models. You are free to deploy any AI in M18 RPA as we do not have any conflict of interests in terms of AI provision and RPA deployment.

Freedom of AI Adoption

No worry for hidden obstacles to adopt your favourable AI or ML models. You are free to deploy any AI in M18 RPA as we do not have any conflict of interests in terms of AI provision and RPA deployment.

Legacy System Connectivity

Ready-made and rich RESTful API allows M18 RPA to seamlessly integrate with almost all major enterprise products, leveraging third-party data and remove boundary for legacy applications inclusion.

Support Long Workflows

Traditional RPA is expected to work on its own from start to finish, without human interaction. Obviously, excluding a significant number of business processes that require approval or inputs as part of their workflows does not make sense in reality. M18 RPA offers a platform that enables interaction and collaboration between digital and human workforces, opening the door for many more automations in a cost-effective and actionable manner.

Support Long Workflows

Traditional RPA is expected to work on its own from start to finish, without human interaction. Obviously, excluding a significant number of business processes that require approval or inputs as part of their workflows does not make sense in reality. M18 RPA offers a platform that enables interaction and collaboration between digital and human workforces, opening the door for many more automations in a cost-effective and actionable manner.

Business Implication

Fight Labour Shortage

No time off. No resignation. Once your M18 RPA is configured and running, it works 7×24, 365 days a year.

Avoid Succession Chaos

Successful business often has sets of regulations which ensure quality of products and services. Typically, middle management is the one who monitors the executions and compliances of these critical regulations.

Cracks usually incur when there is a change of middle management, either due to resignation without replacement or messy corporate restructure.

M18 RPA ensures the compliance monitor still running, no matter who is the new middle management, or sometimes the headcount is still unfilled.

Compliance Resilience

Smart leader will steer a business to a better position whenever a problem is found and resolved through operation procedure improvements. Such improvements are usually well executed in their early days.

Unfortunately, when time goes by, without adequate monitor from top management, such improvements are often found to be gradually abandoned. One of top reason is task performers find that even they skip the improved procedures, there is not obvious harm and management has no energy to discover.

M18 RPA helps management to assure well-planned policies are executed in time, in full extent and under thorough monitoring.

Management Credibility

C-level elites always think faster and respond more quickly. Ad hoc tasks, whenever any decision is made by top management, will be assigned to various managers (task performers). Unfortunately, heavy workloads of C-level executives often make them unable to follow-up on such ad hoc task assignment closely. Managers, as a result, will prone to ‘wait-and-see’ and choose not to kick-off the task immediately. A wonderful strategy laid down by top management will then be buried as if it does not exist at all.

M18 RPA pro-active traces the status of such ad hoc tasks assigned. Bureau-culture will have no soil to grow. Managers well understand the whole task performance process is under scrutiny, no matter how busy their bosses are.

USE CASE

By Industry

NGO

Clinic Equipment Quality Assurance
Facility Quality Assurance
Pro-active Patient Review
Social Worker License Renewal
Medical Staff License Renewal
Security Staff License Renewal
Claim / Expense Reimbursement
Ad hoc Task Tracking

Construction

Facility Quality Assurance
Periodic Fire Safety Check
Fixed Asset / Stock Take
Security Staff License Renewal
Claim / Expense Reimbursement
Ad hoc Task Tracking

Property Management

Facility Quality Assurance
Periodic Fire Safety Check
Fixed Asset / Stock Take
Security Staff License Renewal
Claim / Expense Reimbursement
Ad hoc Task Tracking

Retail

Shop Inspection
Mystery Shopping
Customer Loss Prevention Measure
VIP Seasonal Greeting and Follow-up
Claim / Expense Reimbursement
Ad hoc Task Tracking

F&B

Shop Inspection
Mystery Shopping
Hygiene Manager License Renewal
Claim / Expense Reimbursement
Ad hoc Task Tracking

Healthcare & Clinic

Clinic Equipment Quality Assurance
Facility Quality Assurance
Medical Staff License Renewal
Claim / Expense Reimbursement
Ad hoc Task Tracking

IT

Periodic Disaster Recovery Drill
Periodic Cybersecurity Check
Claim / Expense Reimbursement
Ad hoc Task Tracking

Manufacturer

Production Equipment Quality Assurance
Periodic Fire Safety Check
Fixed Asset / Stock Take
Security Staff License Renewal
IQC / QA / QC Automation
Claim / Expense Reimbursement
Ad hoc Task Tracking

What are the advantages of using RPA in your business?

The benefits of applying RPA in business operations are numerous. First and foremost, RPA can help organizations reduce costs by automating repetitive tasks and freeing up employees to focus on more strategic tasks. RPA can also improve accuracy and reduce errors by eliminating the need for manual data entry. ... Additionally, RPA can help organizations improve compliance by ensuring that tasks are completed consistently and according to established policies and procedures.

In conclusion, RPA is an innovative technology that can help organizations optimize their operations and improve efficiency. Automating repetitive tasks through RPA can save organizations time and money, improve processes, and increase compliance. With its user-friendly interface and ease of use, RPA is a valuable tool for organizations looking to streamline their operations and maximize productivity.